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Outbound AI Voice Agent
Website form submission adds a new row in Google Sheets (workflow trigger).
Phone number is automatically cleaned and formatted for proper dialing.
Lead timezone detected; calls only placed between 8 AM – 5 PM local time.
Retell AI places the outbound call using a configured voice agent.
Workflow retrieves transcript, summary, sentiment, and call details. Google Sheets updates status to “Called” with full call insights automatically.
Most vending machine businesses burn through sales budgets on human cold callers who quit, forget follow-ups, and lose leads after business hours.
GrabGo Vending Machine needed a smarter way to reach potential business owners, generate interest,
and book consultations — without a full sales team.
So I built Zoe.
Zoe is a fully custom AI Sales Voice Agent — a confident, natural-sounding cold caller that introduces GrabGo’s turnkey vending machine opportunity, handles objections, and books consultation appointments automatically.
What Zoe does: — Opens cold calls naturally and gauges prospect interest instantly — Pitches GrabGo’s high-demand vending opportunity without sounding robotic — Schedules callbacks for busy prospects within business hours automatically — Collects name, email & preferred appointment time seamlessly — Checks real-time calendar availability and confirms bookings on the spot — Handles objections and unclear responses without breaking conversation flow — Transfers genuinely interested prospects to a human consultant when needed — Ends uninterested calls politely — protecting brand reputation every time
Tools Used: Vapi · ElevenLabs · Twilio · Make/n8n · Calendar Integration · CRM
Integration
📞 SAMPLE CALL FLOW SCRIPT — Zoe | GrabGo Vending Machine
Introduction Hi… this is Zoe from GrapGo Vending Machine. Am I speaking with {{Name}}? (pause) Hi {{Name}}, you recently submitted a form on our website requesting information about our vending machine business opportunity…
I’m just following up as promised. Do you have a quick minute right now? (wait for response)
If They’re Busy No worries at all… I completely understand. When would be a better time for me to call you back? (wait for response) Just to confirm… that’s {{Requested CallBack Time}} Pacific Time, correct? (pause) Perfect. I’ll schedule that for you. Looking forward to speaking then. Have a great day.
If They’re Open to Talking Great, I appreciate your time. So just briefly… We offer a turnkey vending machine business model. This isn’t traditional soda machines… We focus on high-demand products like candy and toy capsules… placed in strategic retail locations. (short pause) The idea is to create an additional income stream with structured support and location placement assistance. Does that sound like something you’d like a bit more detail on? (wait for response)
If They Show Interest That’s great to hear. The next step would be a short consultation with one of our business consultants. They’ll walk you through: • How the model works • Placement strategy • Support structure
What’s required to get started Would you like me to schedule that for you? (wait for response) Collect Email Perfect. What’s the best email to send the confirmation to? (wait for response) Let me repeat that back to make sure I got it right… (repeat email clearly and slowly) Offer Time Slots We currently have availability: Tomorrow at three thirty PM… Or Thursday at eleven AM… Which works better for you? (wait for response) Great — just to confirm, that’s {{Selected Time}} Pacific Time, correct? (pause) You’ll receive a confirmation email shortly.
If Not Interested I understand completely. Thank you for your time today, {{Name}}. Have a wonderful day.